Download and install the latest imageCLASS MF driver from the Canon USA Support website, (including both the Printer driver and ScanGear scan driver).
If the latest imageCLASS MF drivers referenced in the Matrix are already installed, skip to Step 3. How To Install Patch Solution for Network Scanning or USB Scanning
This patch is a more comprehensive update to a prior version that is intended to address an issue that prevents both scanning over a network or with a USB connection after performing a Windows update. released an updated imageCLASS 32-bit & 64-bit Patch for Network Scan & USB Scan for Windows 8, 8.1 and 10. Since the update to Windows 8, 8.1 or 10, we have discovered many of our customers have been experiencing troubles scanning with some of our imageCLASS models whether connected via the network or USB after performing a Windows update. We offer our sincerest apologies to any customer who may be inconvenienced. We strive to deliver industry leading service and support, and we value the trust our customers have placed in us. This notice is to inform our customers of the situation described below along with Canon’s support actions. Service Notice: Windows Scanning for imageCLASS